Shipping policy
Effective Date: 21 July 2026
Thank you for choosing BSA Health Organization. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how your orders are processed and shipped.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, sales, or high-demand periods, processing times may be slightly longer.
Shipping Coverage
We currently deliver across India through trusted courier partners to ensure safe and timely delivery.
If your location is not serviceable, our customer support team will contact you regarding your order.
Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote/Rural Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Free Shipping may be available on eligible orders or promotional offers.
- Standard shipping charges, if applicable, will be displayed during checkout before payment.
- Additional shipping charges may apply for remote or special delivery locations.
Order Tracking
Once your order has been shipped, you will receive:
- Order Confirmation Email/SMS
- Shipment Tracking Number
- Courier Partner Details
You can track your order using the tracking link shared with you after dispatch.
Delivery Attempts
Our courier partner will make multiple delivery attempts.
If the delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Incorrect contact number
the package may be returned to us. In such cases, re-shipping charges may apply.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Please ensure that your:
- Full Name
- Mobile Number
- House/Flat Number
- Street Address
- Landmark
- City
- State
- PIN Code
are entered correctly during checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery:
- Do not accept the package if possible.
- Take clear photos of the package.
- Contact our customer support within 48 hours of delivery.
- Share your order number along with photographs for quick assistance.
Delayed Deliveries
While we strive to deliver your order within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transport disruptions
- Courier service delays
- Government restrictions
We appreciate your patience in such situations.
Lost Shipments
If your order has not been delivered within the expected delivery period, please contact our support team.
We will coordinate with the courier partner and provide an update as quickly as possible.
Order Cancellation
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation is not possible. Please refer to our Return & Refund Policy for information regarding eligible returns and replacements.
Contact Us
For any shipping-related queries, please contact us:
BSA Health Organization
📍 Address: Gautam Vihar, Karbala Kota Road, MG Road, Hathras, Uttar Pradesh – 204101
📞 Phone: +91-9286004244
📧 Email: bsahealthorg@gmail.com
🌐 Website: https://www.yourdomain.com (Replace with your website URL)
Important Note
- Delivery timelines are estimates and not guaranteed.
- We reserve the right to change our shipping policy at any time without prior notice.
- By placing an order, you agree to the terms outlined in this Shipping Policy.
Thank you for shopping with BSA Health Organization. We are committed to delivering your Ayurvedic wellness products safely, quickly, and with the highest level of care.